Orders up to £75:
Orders over £75:
* - price subject to confirmation
We process your order right away, and will normally dispatch your order within 24 hours of it being received, Monday to Friday. If for any reason there is a delay, we will inform you as to how long it will take.
Please do not return any goods before raising the matter with us either by telephone, email or fax. All queries relating to returns must be made within 7 days of receipt of goods.
If we have made an error with your order, please contact us to arrange for the return of the incorrect item(s). We will send the correct items or refund your money. In either case we will refund your return postage costs. If the order is damaged on receipt, please contact us to arrange return. On receipt of the damaged item(s) we will despatch a replacement(s) free of charge.
If we agree to your returning unwanted goods which we have despatched in good faith, you will be liable for all shipping charges, and the appropriate refund will be made on receipt of the unwanted items.